In order to provide support, maintain, and update the current Application System according to the Service Level Agreement, and to manage an effective pipeline of work that effectively utilizes IT resources, IKEA Indonesia is looking for an IT Specialist
Opportunity details
Opportunity Type
Graduate Job
Application dates
Minimum requirements
Accepting International Applications
No
Qualifications Accepted
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Design & User Experience
Programming & Software Engineering
Video Game Development
Job Description
Provide technical support to user according to the service level agreement and liaise effectively with vendor to solve the issue when required.
Work closely with business solution team, DF IKEA IT, vendor and IKEA IT of various professions for smooth implementation & maintenance.
Work according to inventory and administrative guidelines to maintain the data integrity of the inventory in order to maximize product availability for customers.
Carries out the agreed maintenance tasks for the application and Infrastructure.
Monitor the application performance based on the statistics or report to make the recommendations for improvement of application’s performance.
Establish and maintain good working relationship with super user, vendor, Inter IKEA System IT and ROSS.
Profile:
Capable of understanding and communicating technical issues with non-technical colleagues.
Knowledge on NAV application is an advantage. Be interested and eager to learn new IT Technology.
Have strong sense of problem solving and renewal.
Demonstrate strong communication skill both in local language and English.
As you work in a store, you will be working in mixture of days and placed in Jawa Timur Area.